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Reviews for Neo Midtown Apartments

Posted On: 2/16/2020

NEO Midtown management and staff have been amazing to deal with! From Amy, Eddy and the new gentleman that just started (He was on top of it so I had no idea) I was treated with professionalism.
By: Holly L.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 2/13/2020

By: ModelMisha B   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 2/13/2020

I love it here!!! Great customer service and I like how everything is clean on the outside of the apartments. Fast response when it comes to needing something done or fix in your apartment.
By: Tremisha B.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 2/11/2020

They came and perform the work the next day
By: Andrea Canavan   
Source: SURVEY Read Property Manager's Response

Posted On: 2/11/2020

Y’all stripped the lining of the oven but have not replaced it in nearly a week.
By: Milton Pena   
Source: SURVEY Read Property Manager's Response

Posted On: 2/11/2020

Neo Midtown Apartments My move in experience was one of the best by far. I came in not sure what direction I wanted to go in but with the help of Brayhane, I was able to narrow it now.She was patient, friendly, professional and gave me options. So far Neo Midtown has been great! #apartments #dallas #Luxury #amenities
By: Tawanna Oden   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 2/10/2020

The job was done quickly.
By: Beverly Greer   
Source: SURVEY Read Property Manager's Response

Posted On: 2/10/2020

The job was done quickly.
By: Beverly Greer   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 2/5/2020

Fast fix
By: Christian Riley   
Source: SURVEY Read Property Manager's Response

Posted On: 2/4/2020

I don’t think the request was addressed. I didn’t see any pest control done. I saw the request being closed when I was home. I don’t know if it’s been addressed at all.
By: Shwetha Chandrashekar   
Source: SURVEY Read Property Manager's Response

Posted On: 2/3/2020

No one came to fix the problem you are asking me to rate..
By: Beverly Greer   
Source: SURVEY Read Property Manager's Response

Posted On: 2/3/2020

Everything was fixed and looked good!
By: Connor Love   
Source: SURVEY Read Property Manager's Response

Posted On: 2/3/2020

Still isn't fixed.
By: Dorothy Vannoy   
Source: SURVEY Read Property Manager's Response

Posted On: 2/3/2020

good
By: Shivam Gulati   
Source: SURVEY Read Property Manager's Response

Posted On: 2/3/2020

Still isn't fixed.
By: DeeDee Vannoy   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 1/31/2020

I love everything about Neo Midtown! The staff is always helpful, the maintenance guys are great, and I love my apartment. I think it’s a great price for the size and location. I’ve lived here for a year and a half and i couldn’t be happier.
By: Zoe Q.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/31/2020

Living at Neo Midtown is amazing. The staff is friendly and maintenance goes above and beyond! The team is a phone call away for any questions and make sure you feel like home.
By: Ayleem R.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/29/2020

By: Lea Herrera   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 1/29/2020

I love living here, the apartment complex is amazing, it's always clean and the leasing agents are always helpful and nice. I love that I can go downstairs and get a cup off coffee!!
By: lea h.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/29/2020

First month here was pretty solid. Management is quick to help with my issues and the service request get fixed pretty quick. Only complaint is that the water pressure is a little low in my shower but that’s it as of now.
By: Milton P.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/28/2020

It was good
By: Bobby Thomas   
Source: SURVEY Read Property Manager's Response

Posted On: 1/28/2020

It was good
By: Darrell Thomas   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 1/27/2020

Everything is good except car parking & taking more time for service requests. I have raised service request on Friday morning and till now no one came to fix the issue ( 3 days over ).
By: Harikrishna Y.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/23/2020

Thanks Guys!
By: Jerome Miron   
Source: SURVEY Read Property Manager's Response

Posted On: 1/21/2020

While we still love living at Neo Midtown, it seems the quality of tenants has decreased in the past year or so. Especially in our immediate area near our apartment. We've had hookers and drug dealers (who have since been evicted), which makes us wonder about the vetting process by the front office. The apartment itself is great, I LOVE the kitchen with the immense amount of counter and cabinet space. Same with the bathroom and the walk-in closet that could be a spare room. The grounds are well maintained, although I feel sorry for the groundskeepers who have to pick up all the dog poop that the low-class owners are too lazy to pick up. ESPECIALLY in the dog park, where there are poop bags. Maintenance is good and quick, usually within an hour of so of putting in a work order. Security is lax, we see non-tenant vehicles in the parking lot all the time, and there's been a van in Lot B that has not moved in well over a year. But whatever. We'll stick it out here for another year or so til we move to a much more liberal state.
By: Dorothy V.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/20/2020

I called on Sunday morning at 8:30 am and then called again once the office opened and they told me someone would come in the day. My smoke alarm was beeping non stop every 45-60 seconds. Then at 4:30 pm no one had come so I called again and they didn’t classify it as emergency request so it had to be reclassified. Then it was called in. At 10 pm no one had contacted me and no one had come. I wasn’t able to sleep at my apartment because of it.
By: Chloe Tedder   
Source: SURVEY Read Property Manager's Response

Posted On: 1/16/2020

By: Aamani Chennu   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 1/16/2020

Pretty good community with good car parking access.. love the way parking is very close to the apartment.. love the access to packages 24 hr..
By: Aamani C.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/16/2020

It’s a nice quiet area. The best part is the locker hub that is an amazing thing for mail. The gym is nice and the people working in the office are nice people.
By: Darchi A.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/16/2020

Even though there were few glitches at the beginning of my move-in, which was resolved by the team and ever since then It’s been a peaceful stay throughout.
By: Anushree G.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/13/2020

Love the area and the community. The people hired to clean and fix the apartments before move in don’t do a good job. There is paint on the windows, bad paint job, drawers have been painted shut, shower leaks and there is rust in the shower. Should be better taken care of.
By: Maleeha A.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/10/2020

Great
By: Nicholas Sept   
Source: SURVEY Read Property Manager's Response

Posted On: 1/10/2020

Prompt and effective
By: Alexandra Wood   
Source: SURVEY Read Property Manager's Response

Posted On: 1/7/2020

EFFICIENT & SUCCESSFUL!!!!
By: Naomi Sokol O'Sullivan   
Source: SURVEY Read Property Manager's Response

Posted On: 1/7/2020

Great and quick service, as always!
By: James Mundia   
Source: SURVEY Read Property Manager's Response

Posted On: 1/7/2020

My move in day was easy and the employees are very kind. Just minor issues with the cabinets from the previous tenant, but nothing too bad so far.
By: mini*@*.com   
Source: MODERN MSG Read Property Manager's Response

Posted On: 1/6/2020

Maintenance is always so helpful and friendly
By: Marisa Gile   
Source: SURVEY Read Property Manager's Response

Posted On: 1/2/2020

Staff was friendly, easy walk through and move in.
By: Kevin   
Source: SURVEY Read Property Manager's Response

Posted On: 1/2/2020

The move in process was quick and easy. Everyone in the front office is very nice and helpful. The quality of the facility is top notch! Very clean and welcoming.
By: Nicholas S.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 12/30/2019

Immediate & Successful!!! Many thanks!!!
By: Naomi Sokol O'Sullivan   
Source: SURVEY Read Property Manager's Response

Posted On: 12/27/2019

They fixed the shower perfectly. But no one told us that we weren’t supposed to shower/how long to wait to get it wet even though you could tell it was wet. A notice before hand would be nice
By: Rachel Tedder   
Source: SURVEY Read Property Manager's Response

Posted On: 12/25/2019

great work
By: Shivam Gulati   
Source: SURVEY Read Property Manager's Response

Posted On: 12/25/2019

My door completely shattered on my shower while I was at work, and I called the next morning on a Tuesday before thanksgiving. Maintenance didn’t pick up the order for almost 2 weeks from then due to the 2 days off for holiday they said. Some of the front desk staff were nice about it but one girl made me feel bad for checking in on it a week after I put in the order without hearing back. Everyone else was nice and did their best I think to give me information when I did call. I only asked once a week for an update due to the estimated delivery changing. They would tell me it would be in a week and then that same day another person called me to say it was in but it didn’t fit. I just wish I had more accurate updates to what was going on so I could better plan.
By: Cortney Norwood   
Source: SURVEY Read Property Manager's Response

Posted On: 12/23/2019

Ken did a great job fixing the faucet. That one fix had a bigger impact than I expected
By: Mary Magouirk   
Source: SURVEY Read Property Manager's Response

Posted On: 12/20/2019

very poor
By: Daniel Aikhomun   
Source: SURVEY Read Property Manager's Response

Posted On: 12/20/2019

You guys did a great job, thank for your coming quickly to fix the issue!
By: Mohammed Syed   
Source: SURVEY Read Property Manager's Response

Posted On: 12/20/2019

Fixed in timely manner, good communication overall.
By: Melissa Parham   
Source: SURVEY Read Property Manager's Response

Posted On: 12/18/2019

Fast service
By: Gregory Grandberry   
Source: SURVEY Read Property Manager's Response

Posted On: 12/17/2019

By: Conner Ayers   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 12/16/2019

Good
By: Megha Jaiswal   
Source: SURVEY Read Property Manager's Response

Posted On: 12/16/2019

The parking is not great at all, my car has been hit twice while it was parked in the apartment parking lot :( Moved to a new parking lot and my car now lies in dust
By: Sastry C.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 12/16/2019

Our electricity bills have been crazy since we moved to this apartment, seems like there is some sort of insulation problem and also neighbors can be loud, so watch out
By: Padma Sri Priya B.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 12/14/2019

My move in experience was one of the best by far. I came in not sure what direction I wanted to go in but with the help of Brayhane, I was able to narrow it now.She was patient, friendly, professional and gave me options. So far Neo Midtown has been great!
By: LaMarquis Letchaw   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 12/13/2019

Satisfactory!
By: Amirali Virani   
Source: SURVEY Read Property Manager's Response

Posted On: 12/12/2019

The work is as completed as requested within 24 hours
By: Andrea Canavan   
Source: SURVEY Read Property Manager's Response

Posted On: 12/11/2019

Wonderful place to live!
By: Hellen Revelle   
Source: SURVEY Read Property Manager's Response

Posted On: 12/10/2019

Nice and fast response
By: Derek Akhabue   
Source: SURVEY Read Property Manager's Response

Posted On: 12/10/2019

Excellent!!!
By: Naomi Sokol O'Sullivan   
Source: SURVEY Read Property Manager's Response

Posted On: 12/10/2019

Eddy has been nothing but wonderful through the whole beginning middle and end to our move in date! Absolutely painless process and we’re extremely excited to call Neo home! ??
By: Rachel McCormick   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 12/10/2019

Excellent!!!
By: Naomi Sokol O'Sullivan   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 12/4/2019

I wasn't at home when the service happened. However, my sink is no longer leaking.
By: Beverly Greer   
Source: SURVEY Read Property Manager's Response

Posted On: 12/4/2019

I wasn't at home when the service happened. However, my sink is no longer leaking.
By: Beverly Greer   
Source: SURVEY Read Property Manager's Response

Posted On: 12/2/2019

easy and done...excellent
By: Valiere Pilate   
Source: SURVEY Read Property Manager's Response

Posted On: 12/2/2019

easy and done...excellent
By: Valiere Pilate   
Source: SURVEY Read Property Manager's Response

Posted On: 12/2/2019

They done a great job
By: Kenneth Mitchell   
Source: SURVEY Read Property Manager's Response

Posted On: 12/2/2019

They done a great job
By: Kenneth Mitchell   
Source: SURVEY Read Property Manager's Response

Posted On: 11/30/2019

The community is great and the entire complex is nice and quiet. Great place to love. Looking forward to doing different activities and using the beautiful patio room.
By: Remington W.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/30/2019

Eddy has been nothing but wonderful through the whole beginning middle and end to our move in date! Absolutely painless process and we’re extremely excited to call Neo home! ??
By: Rachel M.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/24/2019

I gave 5 stars for Good maintenance and well experienced staff, affordable prices and living here feels me safe and secure and i lije the business centre very much
By: Tejasri I.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/24/2019

It is wonderful living here I feel more at home than anywhere else. The maintenance system is up to point with fast response. Parking good..
By: Franklin O.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/18/2019

Great experience
By: Sade   
Source: SURVEY Read Property Manager's Response

Posted On: 11/18/2019

By: Natasha Kirby   
Source: SURVEY Read Property Manager's Response

Posted On: 11/18/2019

Great experience
By: Sade Adoh   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/17/2019

Great apartment complex staff is very nice and maintenance is awesome they take care of problems as soon as work orders I put in they get the job done. The security system on the gates is a little bit lacking as they seem to stay broken quite often. Overall I’m enjoying my apartment and you should check into Neo Midtown Apartments it’s a great place to live
By: Donna M.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/15/2019

They came real fast and worked the problem in a good way.
By: Daniel Jimenez   
Source: SURVEY Read Property Manager's Response

Posted On: 11/15/2019

They came real fast and worked the problem in a good way.
By: Daniel Jimenez   
Source: GOOGLE PLACES Read Property Manager's Response

Posted On: 11/15/2019

So far my experience living at Neo Midtown has been pretty good. The staff members are very friendly and helpful in whatever help you need. I had few maintenance requests and they were also handled pretty much right away. Overall 4 stars.
By: Ratnesh P.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/14/2019

Great
By: Samuel Bray   
Source: SURVEY Read Property Manager's Response

Posted On: 11/14/2019

I love the fact that its quite and peaceful. My apartment is full of all new appliances. I love the office staff as they have been very helpful. I should have moved here a long time ago.
By: Thomas P.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/14/2019

Neo Midtown Apartments have been a great place to live. I love the area, I live very close to a few of my favorite restaurants like Pluckers Wing Bar, Gloria’s and Meso Maya. Also, downtown Dallas is not far from here my job is also a 10 minute drive. I also enjoy the amenities like the gym, the amazon hub and the pools in the summer. This has been an amazing place to live and I recommend it to all my friends!
By: Zory F.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 11/7/2019

The solution was more of quick fix rather than really fixing the problem (a permanent solution)
By: Gonzalo Sanchez   
Source: SURVEY Read Property Manager's Response

Posted On: 11/5/2019

They didn’t fix the shower
By: Ashanti Anderson   
Source: SURVEY Read Property Manager's Response

Posted On: 10/29/2019

Absolutely terrible customer service

Called them prior to driving out to look at a floor plan. The woman on the phone says as long as I’m able to make before 430 she would be able to show me. I drop what I’m doing and rush there to make it a few minutes before 430. I walk in with the woman very rudely acting like I just ruined her day even though she told me to come. I tell her the two floors plans I’m interested in looking at as I did on the phone. She says she won’t have time to show the amenities but will show the apartments. Then we go my 2nd choice apartment first and as were walking out she says she won’t have time to show the other one???! Mind you I’ve been here for maybe 4 minutes at this point. It’s 432 and they close at 5. I cannot believe this woman told me to drive all the way out here to tell me to come back another day to view the rest. Are you kidding me?!! The assistant manager had nothing else to input. Just that they could schedule me another day. Absolutely not. If this is how your office is run, how the hell would you expect anyone to want to live here?! I was already less than impressed with the quick 2 minute showing of one of the apartments. Looks very dated and not kept up with- shower looked gross. But the two women in the office just sealed the deal and I will never be back. Good riddance and good luck to anyone looking to live here!
   
Source: APARTMENTS Read Property Manager's Response

Posted On: 10/29/2019

I have lived here since 2016 and am pleased with the apartment complex. It is located close to the Dallas North Tollway and 635. There are lots of shopping and amenities around! The staff is friendly and the maintenance crew is prompt and professional!
By: Stephanie J.   
Source: MODERN MSG Read Property Manager's Response

Posted On: 10/27/2019

Called them prior to driving out to look at a floor plan. The woman on the phone says as long as I'm able to make before 430 she would be able to show me. I drop what I'm doing and rush there to make it a few minutes before 430. I walk in with the woman very rudely acting like I just ruined her day even though she told me to come. I tell her the two floors plans I'm interested in looking at as I did on the phone. She says she won't have time to show the amenities but will show the apartments. Then we go my 2nd choice apartment first and as were walking out she says she won't have time to show the other one???! Mind you I've been here for maybe 4 minutes at this point. It's 432 and they close at 5. I cannot believe this woman told me to drive all the way out here to tell me to come back another day to view the rest. Are you kidding me?!! The assistant manager had nothing else to input. Just that they could schedule me another day. Absolutely not. If this is how your office is run, how the hell would you expect anyone to want to live here?! I was already less than impressed with the quick 2 minute showing of one of the apartments. Looks very dated and not kept up with- shower looked gross. But the two women in the office just sealed the deal and I will never be back. Good riddance and good luck to anyone trying to live here.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Posted On: 10/26/2019

By: Jovie Ramos   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/25/2019

Wonderful :) but my apartments seem to have a lot of issues which are yet not resolved. The leasing staff is helpful but in vain as the resolution is not found. Been following up one one request for a month now :(
By: Rohit K.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/24/2019

The community is great. The staff is so, so helpful and sweet and the maintenance team is amazing! If you ever need anything, everyone does their very best to accommodate and make your living experience here be top notch.
By: Ayleem R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/24/2019

Amy in the leasing office has been amazing. She’s made my whole move in process seamless. She is attentive, informative and acts with a sense of urgency. I highly recommend making an appointment with her if you are interested in leasing at Neo.
By: Alexa G.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/23/2019

Neo has been a great choice for us since we just moved here from Chicago! It is soo easy to get around and the highway being next door it has been such a breeze to get around! We love the area and cant wait to keep exploring :)
By: Akshay P.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/22/2019

Kind, friendly office staff who helped me get a good price for a quick move! Beautiful, well kept property. Looking forward to living at Neo Midtown!
By: Terra L.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/21/2019

By: Nitya Sivarajan   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/21/2019

By: Jordan Carter   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/19/2019

Really fast in responding to needs. Garage broke early in the morning but was open in the evening. I wish the gym had a few more things. The location is safe
By: Chloe T.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/18/2019

I love the apartments and the location. Only concern is the parking garage clickers are slow and the gate broke this past week but love the gym. The pool is amazing for summers.
By: Rachel T.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/17/2019

Been living here for 5 years and still loving it!! Staff maintenance always responds very on time. And never have a problem with anyone. Just love this place.
By: Miguel C.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/17/2019

I like here .the gym and pool the new manager very welcome ,the maintenance they fix quickly the damage dryer and washing machine ,the dog poop in my door Mr.Ken clean up immediately,I appreciate it very well one thing I don't like my neighbor stolen my cowboys mat .
By: Jovie R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/15/2019

Neo Midtown has been nothing but great for me. The apartments are spacious, clean, and quiet. Maintenance always responds in a timely manner. It’s in a great area with Addison just down the street and a short drive into Uptown and Downtown.
By: Zoe Q.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/14/2019

I love this place.The staff were really friendly and the apartment is perfect inside and out,I love the location,it’s close to the tollway and 635 and 75.really quite environment.
By: wondwosen g.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/14/2019

By: wondwosen gebeta   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/13/2019

By: Anushree Gupta   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/13/2019

It’s a nice and quite place to live. New management staff is cooperative and have started addressing residents problems more actively. Gym, pool, and other facilities are nicely maintained.
By: Anushree G.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/13/2019

It’s a nice and quite place to live. New management staff is cooperative and have started addressing residents problems more actively. Gym, pool, and other facilities are nicely maintained.
By: Anushree Gupta   
Source: FACEBOOK Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 10/5/2019

Even though I've only been here a little over a week, I have enjoyed it very much. The style and atmosphere is definitely a big plus. Love the pool too.
By: David C.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/30/2019

I would definitely recommend Neo Midtown to all of my friends. They have very friendly staff to work with, two awesome pools and a great resident gym.
By: Brittney B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/25/2019

All the staff members have been super friendly, time- efficient & accommodating! Ive never lived at an apartment with such good staff. And I enjoy the quiet community!
By: Lexis G.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/24/2019

Great apartments I really enjoy my new home the service is great and the office and maintenance are pretty good they usually fix things in a timely manner
By: Bethany H.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/17/2019

I've been living here for over 2years and I love this place. The best part about it is the maintenance, they are so quick and try to reach out to us the same day we submit requests.
By: Supreeth R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/16/2019

great service
By: antonio   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/13/2019

location
By: Sindhura   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/12/2019

Best place I have lived so far. Staff is quick and professional and the pool I AMAZING. Small work out center but they are close to planet fitness, no problem there. 10/10 would lease again.
By: roger chesebro   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/12/2019

Best place I have lived so far. Staff is quick and professional and the pool I AMAZING. Small work out center but they are close to planet fitness, no problem there. 10/10 would lease again.
By: roger c.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/5/2019

it has been a great experience so far ,from lease to getting the keys for the apartment everything was on time and eddy has been great through out this process.
By: ibrahim v.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/4/2019

While I'm a big supporter of diversity, and love that there are residents here from many walks of life, it does seem like lately there have been quite a few new residents who seem...sketchy? Other than that, we love living here, even though there doesn't seem to be any sort of security in the complex anymore. Which allows the sketchy types to prop open the doors to let in their even more sketchy guests.
By: Dorothy V.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/4/2019

Best apartment complex ever!!! Live the management and Eddie is the best. Pool and the Amazon Hub are great and very convenient. Nothing wrong has happened the whole time I've been here.
By: Roger C.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/4/2019

2 years and counting, never felt a need to move the place. Great apartments, amazing folks at leasing, and timely maintenance. I renewed my lease for another year.
By: Shivam G.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/4/2019

NeoMidtown is kept clean by a great staff. Everyone is friendly and helpful, and always willing to answer questions. They are very responsive to any maintenance request.
By: Hellen R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/2/2019

Well Amy was very sweet and helpful I did have a few thing that were concerning during my move in. First, my key fob didn’t work. I was able to open the garage door but couldn’t use the fob to open the building doors but Amy fixed that very quickly. Also I went to start my first load of laundry but the washer wouldn’t start. Only to realize it had not been plugged in. Other than that my move in was successful.
By: Kiara   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/2/2019

Very helpful staff and very informative!
By: Michael   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/2/2019

Very helpful staff and very informative!
By: Blaine Reicher   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/2/2019

So far it’s been great. I like the property even though I’m still having trouble with my mailbox and key fob!!! Other than that i have no problem i just hope the leasing office is open today so i can get that taken care of.
By: Alphonse E.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 9/1/2019

A very nice community with great amenities and everyone has been very helpful! Great location being close enough to everything and far enough away !
By: Michael R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/29/2019

Julie, Amy, and Eddie made our move it a smooth experience, and were extremely nice. They respond to your work orders in a timely manner. Our apartment is spacious, and it’s been very quiet living here.
By: Myesha P.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/29/2019

Julie, Amy, and Eddie made our move it a smooth experience, and were extremely nice. They respond to your work orders in a timely manner. Our apartment is spacious, and it's been very quiet living here.
By: Myesha P.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/28/2019

It's quiet neighbors are nice fresh community I'm definitely going to refer to a friend. The Apartments have multiple pole and the parking is very secure
By: eddie r.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/28/2019

It’s quiet neighbors are nice fresh community I’m definitely going to refer to a friend. The Apartments have multiple pole and the parking is very secure
By: eddie r.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/26/2019

LOVE my apartment!! It's the cutest and fits my daughter and I perfectly. Only thing to complain about, although i love the look, is the black stove top. You can literally are everyyyy splatter and it's a pain to clean
By: Christie S.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/26/2019

My husband and I have lived here for over a year and we are very pleased! Great area, clean community, friendly people, and not to mention very affordable!
By: Cameron B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/26/2019

LOVE my apartment!! It's the cutest and fits my daughter and I perfectly. Only thing to complain about, although i love the look, is the black stove top. You can literally are everyyyy splatter and it's a pain to clean
By: Christie S.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/26/2019

My husband and I have lived here for over a year and we are very pleased! Great area, clean community, friendly people, and not to mention very affordable!
By: Cameron B.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/23/2019

It's been wonderful so far. I love the community, the apartment. The fitness center is convenient and helps stay in shape. The Leasing office Personnel are professional and helpful.
By: Sagar R.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/23/2019

Most things worked well in this community. I had couple incidents that the leasing office miscommunicated to me, but worked out at the end. I will recommend this apartment.
By: Zi Z.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/23/2019

It's been wonderful so far. I love the community, the apartment. The fitness center is convenient and helps stay in shape. The Leasing office Personnel are professional and helpful.
By: Sagar R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/23/2019

Most things worked well in this community. I had couple incidents that the leasing office miscommunicated to me, but worked out at the end. I will recommend this apartment.
By: Zi Z.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/22/2019

I’ve lived at Neo-Midtown for nearly three years and I love it. It’s in an excellent location, priced well, there’s a nice gym (with separate cardio and weight rooms), two pools, the staff is super quick to fix anything in my apartment and people living here are diverse and nice. I’m super close to everything, less than a mile from Belt line Road and Village on the Parkway (I say it’s walking distance). Some days they have events too with free food. :) I’m not like a super needy person so I’m not in the office a lot but the few times I’ve engaged with the staff there, they are nice. One hiccup is wrist bands required to use the pool. Outside of that, I love it here.
By: Celeste P.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/22/2019

I've lived at Neo-Midtown for nearly three years and I love it. It's in an excellent location, priced well, there's a nice gym (with separate cardio and weight rooms), two pools, the staff is super quick to fix anything in my apartment and people living here are diverse and nice. I'm super close to everything, less than a mile from Belt line Road and Village on the Parkway (I say it's walking distance). Some days they have events too with free food. :) I'm not like a super needy person so I'm not in the office a lot but the few times I've engaged with the staff there, they are nice. One hiccup is wrist bands required to use the pool. Outside of that, I love it here.
By: Celeste P.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/21/2019

My car got hit in the parking lot while it was parked. The parking lot neighbor was not even courteous to leave a note. Had to get it fixed myself and was not fun at all.
By: Sastry C.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/21/2019

My car got hit in the parking lot while it was parked. The parking lot neighbor was not even courteous to leave a note. Had to get it fixed myself and was not fun at all.
By: Sastry C.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/21/2019

I have enjoyed living at neo midtown. Where my unit is, it’s been very quite and cozy. Maintenance staff has been great! I love them. And any concern the office has helped (which has been one occasion) the only negatives are the parking spots can be tight to get into, and they are very strict on parking. So they tow! Don’t let friends park in numbered spots! Another is the dog park, people don’t clean up after their dog and it’s disgusting. It smells horrible, and no one wants to let their dog play with other dogs. We all just use it as a potty place, at least clean up after your dog. Other than that I recommend Neo.
By: Camille Rose   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/20/2019

My leasing agent Manny is awesome she always gets things taken care of right away. Location of this place is awesome. The pool is also very nice
By: Micheal S.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/20/2019

My leasing agent Manny is awesome she always gets things taken care of right away. Location of this place is awesome. The pool is also very nice
By: Micheal S.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/10/2019

I’m very unhappy with the parking space provided to me. It takes ages everyday to park my car. The space has pillars on one side and the space next to mine is an SUV which is pretty big car. I have requested for an extra space which they said would be given before signing leave but now they are saying they cannot provide one.
By: Shwetha   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/10/2019

I love living in the community it’s a great place for my family. There’s something for everyone to enjoy, my spouse enjoys the 24/7 gym and I like pool areas the best. I’ve lived in multiple places before this community and I have never felt so at home like I do here. The staff is so kind, maintenance is responsive, they have a little treat station for my dog to stop by when we go on walks. The neighbors are sweet and actually communicate to one another. I love our apartment, glad we moved here!
By: Jennifer Guzman   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

Apartment is quiet and in a good location. Also, Julie in the front office has been amazing in helping us while living here! I would definitely recommend.
By: Andrew B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

I absolutely love it over here very clean and quiet like I like it nice neighbors and professional management staff, I have had problems and Amy really helped me out in which I am truly grateful
By: Marlon A.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

By: Marlon Anderson   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

Disrespectful neighbors Constant loud parties No security or after hours patrol Unresponsive management team
By: Abby Megan Thatcher Barilich   
Source: FACEBOOK Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

Apartment is quiet and in a good location. Also, Julie in the front office has been amazing in helping us while living here! I would definitely recommend.
By: Andrew B.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/9/2019

I absolutely love it over here very clean and quiet like I like it nice neighbors and professional management staff, I have had problems and Amy really helped me out in which I am truly grateful
By: Marlon A.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/7/2019

Great place to live tbh. I've only lived in the newer building, so I can't vouch for the other side, but I'm excited to renew my lease! Maintenance was always quick this past year and the leasing office has really convenient hours in case you get a package or gotta stop by.
By: Sebastian Suarez   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/3/2019

MONEY MAKER & LIARS

Before even thinking about this apartment, please go through all the NEGATIVE reviews, ALL ARE TRUE. I wish I would have trusted those reviews before moving in. THESE PEOPLE ARE MONEY MAKER and A BIG TIME LIER 1. If you are visiting this apartment, record all the information which is provided as a proof, because they will lure you will all the sweet talks and once you will sign on the lease they will deny everything and will for the proof. we have fallen for this trap. 2. Me and my husband recently moved in to this apartment, We were informed that I could be added as occupant at any time with normal application fees of $25. So, once we moved in and when we went to the leasing office to add me as an occupant they asked for $225 ($200(admin)+ $25(application fees)). When I confronted to the property manager that this was not the information conveyed to us, She imply denied and started asking DO YOU HAVE THIS IN WRITTEN? Question 1. Who will choose to pay $225 over $25? Question 2. Who will have email conversation while visiting the property? GARBAGE will never get collected even if you pay for valet trash.
   
Source: APARTMENTS Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/3/2019

Before even thinking about this apartment, please go through all the NEGATIVE reviews, ALL ARE TRUE. I wish I would have trusted those reviews before moving in. THESE PEOPLE ARE MONEY MAKER and A BIG TIME LIER 1. If you are visiting this apartment, record all the information which is provided as a proof, because they will lure you will all the sweet talks and once you will sign on the lease they will deny everything and will for the proof. we have fallen for this trap. 2. Me and my husband recently moved in to this apartment, We were informed that I could be added as occupant at any time with normal application fees of $25. So, once we moved in and when we went to the leasing office to add me as an occupant they asked for $225 ($200(admin)+ $25(application fees)). When I confronted to the property manager that this was not the information conveyed to us, She imply denied and started asking DO YOU HAVE THIS IN WRITTEN? Question 1. Who will choose to pay $225 over $25? Question 2. Who will have email conversation while visiting the property? GARBAGE will never get collected even if you pay for valet trash.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 8/3/2019

Before even thinking about this apartment, please go through all the NEGATIVE reviews, ALL ARE TRUE. I wish I would have trusted those reviews before moving in. THESE PEOPLE ARE MONEY MAKER and A BIG TIME LIER 1. If you are visiting this apartment, record all the information which is provided as a proof, because they will lure you will all the sweet talks and once you will sign on the lease they will deny everything and will for the proof. we have fallen for this trap. 2. Me and my husband recently moved in to this apartment, We were informed that I could be added as occupant at any time with normal application fees of $25. So, once we moved in and when we went to the leasing office to add me as an occupant they asked for $225 ($200(admin)+ $25(application fees)). When I confronted to the property manager that this was not the information conveyed to us, She imply denied and started asking DO YOU HAVE THIS IN WRITTEN? Question 1. Who will choose to pay $225 over $25? Question 2. Who will have email conversation while visiting the property? GARBAGE will never get collected even if you pay for valet trash.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

By: Zory Flores   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

This has been a great place to live, the only thing I do not like is that the code I was give no to be able to open the gate doesn’t work and I have told the office but all they said was, “that’s the right code it has to work.” I’ve been living here since November 2018 and the code has never worked so every time I have a guest over I have to go outside and use my remote to open the gate myself.
By: Zory F.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

As of now, I have found it really nice to stay at Neo midtown. Moving in process was very easy and fun. Staff is great and very helpful. Definitely recommend this community.
By: Ratnesh P.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

It had a rough start, but through the combined efforts of Amy, Julie and Eddy Neo stuck the landing. I’m happy with the efforts made during my time thus far.
By: Calvin S.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

One thing that would make this a 5 star review would be a bigger dog park within the community. That being said, I have still loved my experience at NeoMidtown thus far.
By: Erin D.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

I lived there for 2 years and was the ideal tenant. When I moved out, they sent 2 bills to collections..one for a surety deposit when I already paid the deposit PRIOR to moving in, and they charged outrageous move out costs (and I’ve lived in several apartments before..I know what is standard for move out cleaning/touch up) and sent straight to a collection agency!! Don’t move here unless you want sub par living and then once you figure out there are better places to live, they’ll send collection agencies after you without notifying you directly first! Scum. Choose wisely.
By: Traci Wilson   
Source: FACEBOOK Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

This has been a great place to live, the only thing I do not like is that the code I was give no to be able to open the gate doesn't work and I have told the office but all they said was, “that's the right code it has to work.” I've been living here since November 2018 and the code has never worked so every time I have a guest over I have to go outside and use my remote to open the gate myself.
By: Zory F.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

As of now, I have found it really nice to stay at Neo midtown. Moving in process was very easy and fun. Staff is great and very helpful. Definitely recommend this community.
By: Ratnesh P.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

It had a rough start, but through the combined efforts of Amy, Julie and Eddy Neo stuck the landing. I'm happy with the efforts made during my time thus far.
By: Calvin S.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/31/2019

One thing that would make this a 5 star review would be a bigger dog park within the community. That being said, I have still loved my experience at NeoMidtown thus far.
By: Erin D.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/30/2019

My experience was very calm & easy, being that I was 6 months pregnant looking for apartments didn't make things any easier, but I knew from the 1st time visiting this would be our new home. The process was quick and easy. The staff was very supportive & responsive during the process.
By: Tracie B.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/30/2019

I love the community at Neo Midtown. The layout is great, the amenities work perfect for our lifestyle, and the space is really nice. I feel really safe here.
By: Cameron B.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/30/2019

My experience was very calm & easy, being that I was 6 months pregnant looking for apartments didn’t make things any easier, but I knew from the 1st time visiting this would be our new home. The process was quick and easy. The staff was very supportive & responsive during the process.
By: Tracie B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/30/2019

I love the community at Neo Midtown. The layout is great, the amenities work perfect for our lifestyle, and the space is really nice. I feel really safe here.
By: Cameron B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/27/2019

Love this community, staff & location. All my neighbors are so friendly & Beltline/Tollway is right up the street. The staff are always on top of any work order or issues they're already aware of it.
By: Rianna C.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/27/2019

Love this community, staff & location. All my neighbors are so friendly & Beltline/Tollway is right up the street. The staff are always on top of any work order or issues they're already aware of it.
By: Rianna C.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/23/2019

This place is amazing, as well as Julie she made my move very easy. The salt water pool is awesome. Best of all you don't hear your neighbors, that is a very big deal for me as well.
By: Sheena W.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/23/2019

This place is amazing, as well as Julie she made my move very easy. The salt water pool is awesome. Best of all you don’t hear your neighbors, that is a very big deal for me as well.
By: Sheena W.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/23/2019

This place is amazing, as well as Julie she made my move very easy. The salt water pool is awesome. Best of all you don’t hear your neighbors, that is a very big deal for me as well.
By: Sheena W.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/22/2019

I have lived at Neo-Midtown in the past. I had an average move-in experience this time. I had to contact the leasing office multiple times to get the lease signed off and get the list of final set of documents.
By: Aadeesh   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/22/2019

I have lived at Neo-Midtown in the past. I had an average move-in experience this time. I had to contact the leasing office multiple times to get the lease signed off and get the list of final set of documents.
By: Aadeesh   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/20/2019

Unsafe, constant break-ins weekly, vehicles stolen, broken into weekly, office computer robbed 4+ times. Property manager has poor security. Police do not respond to apartment calls. After living and working here for just under a year, I would never recommend anyone Live here. With over 15+ break ins, vehicle robbery, gunshots, and a gentleman exposing himself to tenants. These are a few of the things you WILL encounter here. They happen literally on the weekly. Good luck calling the police. I was a courtesy officer for the Apartments and when the police was called, I can't recall a time they ever came. The property manager chooses which tenants to enforce policies against and who to let constantly break the rules with no repercussion.
By: Nate Maique   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/20/2019

Unsafe, constant break-ins weekly, vehicles stolen, broken into weekly, office computer robbed 4+ times. Property manager has poor security. Police do not respond to apartment calls. After living and working here for just under a year, I would never recommend anyone Live here. With over 15+ break ins, vehicle robbery, gunshots, and a gentleman exposing himself to tenants. These are a few of the things you WILL encounter here. They happen literally on the weekly. Good luck calling the police. I was a courtesy officer for the Apartments and when the police was called, I can't recall a time they ever came. The property manager chooses which tenants to enforce policies against and who to let constantly break the rules with no repercussion.
By: Nate Maique   
Source: GOOGLE PLACES Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

I like here especially the rewards but Seems we cannot use the facilities with my family and grandkids so We decided to move out because in the other appartment they don't give limits how many person you invite in your party or the swimming pool
By: Jovie R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

Move in experience was not so great. Lots of pending things like carpet cleaning, repair of locks, dust in the windows and filters snd pest control to do in the unit on my moving day. But later taken care by eddy
By: Rohit K.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

2 years and still going, great maintenance and management. Love this place! The services are good and fast, clean amenities! Pool events would be nice
By: Yara S.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

Just moved in and loving it! The onlt thing is I moved in in weekend and there were quite a few bugs. They said I have to wait till the following Friday to have someone come in and spray.
By: Rachel T.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

It’a pretty good. Staff is friendly; they go above and beyond to help. The maintenance team here is the best thing since sliced bread. Those guys are absolutely top notch!
By: Ayleem R.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

I like here especially the rewards but Seems we cannot use the facilities with my family and grandkids so We decided to move out because in the other appartment they don't give limits how many person you invite in your party or the swimming pool
By: Jovie R.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

Move in experience was not so great. Lots of pending things like carpet cleaning, repair of locks, dust in the windows and filters snd pest control to do in the unit on my moving day. But later taken care by eddy
By: Rohit K.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

2 years and still going, great maintenance and management. Love this place! The services are good and fast, clean amenities! Pool events would be nice
By: Yara S.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

Just moved in and loving it! The onlt thing is I moved in in weekend and there were quite a few bugs. They said I have to wait till the following Friday to have someone come in and spray.
By: Rachel T.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/18/2019

It'a pretty good. Staff is friendly; they go above and beyond to help. The maintenance team here is the best thing since sliced bread. Those guys are absolutely top notch!
By: Ayleem R.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/16/2019

It is warm peaceful. Neighbors are friendly and the workers makes sure whatever issue you have is resolved I'm a timely manner . I have been here for about a year and I have never had problems both with resident and staff.
By: Franklin O.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/16/2019

It is warm peaceful. Neighbors are friendly and the workers makes sure whatever issue you have is resolved I'm a timely manner . I have been here for about a year and I have never had problems both with resident and staff.
By: Franklin O.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/15/2019

fabulous
By: Valiere   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/15/2019

cleaning issues in Windows, carpet and pest control was not done.
By: Rohit   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/14/2019

LOVE IT SO FAR. Still in process of moving in but the area and amenities are very nice. Cannot wait to use them. Wish the pool were open early in the morning.
By: Chloe T.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/14/2019

LOVE IT SO FAR. Still in process of moving in but the area and amenities are very nice. Cannot wait to use them. Wish the pool were open early in the morning.
By: Chloe T.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/11/2019

The new lease and move-in experience was second to none! I had to move here quickly due to a new job, and the Neo staff was more than accommodating in making sure everything was in order.
By: James M.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/11/2019

The new lease and move-in experience was second to none! I had to move here quickly due to a new job, and the Neo staff was more than accommodating in making sure everything was in order.
By: James M.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/8/2019

Don't nothing work I moved in nothing was ready
By: Nickie   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/4/2019

Love the location, office staff is super friendly and helpful. The facilities are gorgeous, and the parking garage is an added bonus. The price is more than worth it.
By: Samuel B.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/4/2019

Love the location, office staff is super friendly and helpful. The facilities are gorgeous, and the parking garage is an added bonus. The price is more than worth it.
By: Samuel B.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/2/2019

Great experience so far! My move in ran smoothly and efficiently, so no complaints. I'm excited to use the salt water pools and 24 hour gym.
By: Michele H.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/2/2019

Great experience so far! My move in ran smoothly and efficiently, so no complaints. I’m excited to use the salt water pools and 24 hour gym.
By: Michele H.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/1/2019

Pretty good. Reasonable rent. I can smell my neighbor's weed through the wall. Management seems overworked and under-empowered by their corporate leadership to do much of anything.
By: Jack D.   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 7/1/2019

Pretty good. Reasonable rent. I can smell my neighbor's weed through the wall. Management seems overworked and under-empowered by their corporate leadership to do much of anything.
By: Jack D.   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/26/2019

they was so nice they got me approve fast i didnt have to wait at all.
By: Nickie   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/26/2019

Not worth it

I am current resident of almost 2 years waiting for my lease to end so that I can leave. My issues since living here: #1: Within the first few months, cockroaches randomly pop up near my front entrance/ laundry door or in my bathroom. "pest control" did not work. I stopped requesting them, which I like every other tenant to pay for, and bought HomeDefense, which worked for almost a year (cockroaches reappeared) and then I had to reapply it throughout the entire perimeter of my apartment. #2: When I renewed my lease, the manager gave me a hard time for an issue that was not my fault and I went above her to the management company, who refunded my money swiftly, apologized and gave me a $100 gift card for the inconvenience. #3: When I first moved here, there was a security guy who patrolled the complex at night. I would see him coming home from work late at night or going to the gym in the early morning, which was great. He had been really helpful on more to me as well as other tenants (e.g., let a tenant know that her car door was left wide open). Since he left, my car among many has been broken into within less than a year (check sites that show history of criminal reports related to this location to verify what I am saying). Thankfully, it was not stolen but just ran-shacked inside (still horrible but I don't have to buy another car). The gate gives a false sense of security since cars can just come in right behind you or block you from entering until someone opens it. There is also limited parking space. Although visitors are suppose to park on the top floor, they do not and this is not enforced at all. Issue #4: Most recent issue, which prompted me to write this, is the outcome of a maintenance request. I submitted a request to check a leak coming from my ceiling which I mentioned that I thought was related to constant use of my AC (the heating/cooling system is in the ceiling in the bathroom) but I came home to the unexpected --water in my bathroom drawer, water on the base of the cabinets under the sink and, as a result, several of my belongings damaged in these areas. I had to throw things out, let other things that could be salvaged air dry, get a fan and run it constantly to prevent mold to the cabinet as well as my things. Things were mishandled and gunk from the pipes were splattered on my stuff. I checked my email to see that they completed a request to unclog my bathroom sink. I don't know if they even looked at the AC unit!
   
Source: APARTMENTS Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/25/2019

Good
By: Andrew Ballard   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/25/2019

I am current resident of almost 2 years waiting for my lease to end in the next few months so that I can leave. I increasingly have been very frustrated with living here. Issue #1: Within the first few months of living here, I have been frustrated with cockroaches randomly popping up near my front entrance/ laundry door or in my bathroom. Despite having "pest control" it had still been an issue. I stopped requesting pest control, which I like every other tenant continue to pay for and bought HomeDefense, which worked great for almost a year (cockroaches reappeared) and then I had to reapply it throughout the entire perimeter of my apartment. Issue #2: When I renewed my lease, the manager (Michelle Sanders) gave me a hard time for an issue that was not my fault. I went back and forth between speaking with her via email and in person (I took off early from work to do so) over about 2 weeks or so, obtained all necessary documents that she told me to show as proof of my insurance coverage and she still would not refund me $3.80!!! for the day that I was charged the default insurance coverage if you have none as a tenant. She was condensing throughout the process. I was diplomatic, let her know that I am not trying to cheat anyone, I have all of my bills on auto-pay and my insurance company did all that they were required to do. It was actually the fault of the fault of the 3rd party that they use to update their database with renter's insurance information. I finally went above her and report the entire incident (with copies of correspondence attached) to the management company, who swiftly refunded my money, apologized and gave me a $100 gift card for the inconvenience. Issue #3: When I first moved here, there was a security guy who patrolled the complex at night. I would see him on occasions when I came home from work late or sometimes when at the gym in the early morning, which was okay. He was helpful to me a couple of times as well as a tenant with a child that left her car door was open. Since he left, my car among many has been broken into within less than a year (check sites that show history of criminal reports related to this location to verify what I am saying). Thankfully, it was not stolen but just ran-shacked inside (still horrible but I don't have to buy another car). The gate gives a false sense of security since cars can just come in right behind you or block you from entering until someone opens it. There is also limited parking space. Although visitors are suppose to park on the top floor, they do not and this is not enforced at all. Issue #4: Most recent issue, which prompted me to write this, is the outcome of a maintenance request. I submitted a request to check a leak coming from my ceiling which I mentioned that I thought was related to constant use of my AC (the heating/cooling system is in the ceiling in the bathroom) but I came home from work to the unexpected --water in my bathroom drawer, water on the base of the cabinets under the sink and, as a result, several of my belongings damaged in these areas. I had to throw things out, let other things that could be salvaged air dry, get a fan and run it constantly to prevent mold to the cabinet as well as my things. Things were mishandled and gunk from the pipes were splattered on my stuff. I checked my email to see that they completed a request to unclog my bathroom sink. As I continued looking around, I noticed dirt in my kitchen sink and things moved around under my kitchen sink. After working carefully looking through and documenting things, I noticed that it is stuffy in my apartment --the thermostat was off. I check my breaker box to see that it was open and the AC and heat switches were turned off. Issue #6: The "hardwood" floor round the wall between the bathtub and the short hallway leading to the bathroom/bedroom is sunken. This leave a slight gap between the tub and the wall and water rests there. This easily creates mildew to mold if not cleaned often with bleach. Issue #5: All of the community amenities may be enticing but what is the use if you are restricted to having only one guest to enjoy it with. I use the gym regularly most equipment is working the majority of the time. There was a period of some months when the screen to a treadmill was smashed in. When I renewed my lease, it jumped $70 in total monthly cost (i.e., rent, valet trash, pest control, and other admin fees; excludes water). I didn't not contest it then but of busyness related to out of town travel for work but I don't believe that what I am paying is worth staying, especially considering that the cost will likely increase when given my renewal notice. This is the first place that I lived since moving to Dallas and really wish that I searched more closely and decided differently.
By: MsORA   
Source: APARTMENT RATINGS Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/24/2019

The request was completed timely and efficient.
By: Gloria Hall   
Source: SURVEY Read Property Manager's Response

Thank you for the 5 star review Jovie, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you have any add itional feedback or need anything.

Posted On: 6/24/2019

Don’t come get an apartment here by the pool side bcus it’s always noisy that u just can’t sleep or have some rest, 9pm imagine people still swimming making loud noise! The people living above us be running at night shaken everywhere as if they wanna bring down d building........Too much noise at the pool side whenever people are swimming. Don’t think i will renew our lease.
By: Freedom Igene   
Source: GOOGLE PLACES Read Property Manager's Response

Freedom we wanted to thank you for your input and address your concerns. I apologize if you feel we have fallen short with your experiences thus far at our community. We appreciate you bringing this to our attention, however is there a reason why you have not reported this to our office, or contacted our after hours Courtesy Patrol for assistance? It is very hard to address resident concerns unless they are reported to us. This gives us the opportunity to communicate with any offending resident to try and resolve these issues quickly. I'd like to invite you to contact the office to set up an appointment to speak with me about regarding your concerns about the noise at the pool area.

Posted On: 6/24/2019

The community is clean, peaceful, and well kept. It is very quiet. I love it, esp. the closets in the bedrooms! The layout is perfect and the kitchen has plenty of space.
By: Heather D.   
Source: MODERN MSG Read Property Manager's Response

Heather thank you for taking the time to provide feedback on your apartment home here at Neo Midtown. We strive the provide the most enjoyable stay for all of our residents and to provide a community hat our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you need anything.

Posted On: 6/24/2019

The community is clean, peaceful, and well kept. It is very quiet. I love it, esp. the closets in the bedrooms! The layout is perfect and the kitchen has plenty of space.
By: Heather D.   
Source: Excel Read Property Manager's Response

Heather thank you for taking the time to provide feedback on your apartment home here at Neo Midtown. We strive the provide the most enjoyable stay for all of our residents and to provide a community hat our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you need anything.

Posted On: 6/22/2019

very quick and efficient!
By: Leah Richardson   
Source: SURVEY Read Property Manager's Response

Heather thank you for taking the time to provide feedback on your apartment home here at Neo Midtown. We strive the provide the most enjoyable stay for all of our residents and to provide a community hat our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you need anything.

Posted On: 6/22/2019

By: Erycka Hunter   
Source: SURVEY Read Property Manager's Response

Heather thank you for taking the time to provide feedback on your apartment home here at Neo Midtown. We strive the provide the most enjoyable stay for all of our residents and to provide a community hat our residents are proud to call home. We are thrilled to have you as part of our community. Please don't hesitate to contact the office if you need anything.

Posted On: 6/22/2019

I enjoy living here very much the apartment complex is clean and in a nice area. The dog park could be a bit bigger but all in all I would recommend living here to a friend.
By: Jessica K.   
Source: MODERN MSG Read Property Manager's Response

Hi Jessica, thank you for your kind words. We are thrilled to have you as part of our community that our residents are proud to call home. We greatly value our residents' well-being and satisfaction, and welcome feedback that helps us to enhance our residents' living experience and improve the service we provide at Neo Midtown Apartments.

Posted On: 6/22/2019

I will not officially become a resident until the 20th of July but so far I have had an amazing experience with Neo Midtown and it's superb staff!
By: apri*@*.com   
Source: MODERN MSG Read Property Manager's Response

Thank you for the 5 star review, we are so excited to have you here at Neo Midtown. Your compliments regarding our staff is always great to hear. We strive to ensure that all of our residents are happy and proud to call Neo Midtown their home. Please don't hesitate to give us a call if you need anything or have any questions.

Posted On: 6/22/2019

Great place to live. The only thing I wish we can change is the thicker floors/ceiling. I'm sure there is a reason everything is made the way it is. So it's not a big deal.
By: Michael G.   
Source: MODERN MSG Read Property Manager's Response

Michael thank you for taking the time to post a review, Neo Midtown strongly believes in a sense of community with our residents and we are sorry that you have experiences some disappointment with noise above you. Be assured that we strive to provide our residents with a place they are proud to call home. Please let us know if there is anything you need or would like for us to take care of for you.

Posted On: 6/22/2019

I enjoy living here very much the apartment complex is clean and in a nice area. The dog park could be a bit bigger but all in all I would recommend living here to a friend.
By: Jessica K.   
Source: Excel Read Property Manager's Response

Hi Jessica, thank you for your kind words. We are thrilled to have you as part of our community that our residents are proud to call home. We greatly value our residents' well-being and satisfaction, and welcome feedback that helps us to enhance our residents' living experience and improve the service we provide at Neo Midtown Apartments.

Posted On: 6/22/2019

I will not officially become a resident until the 20th of July but so far I have had an amazing experience with Neo Midtown and it's superb staff!
By: apri*@*.com   
Source: Excel Read Property Manager's Response

Thank you for the 5 star review, we are so excited to have you here at Neo Midtown. Your compliments regarding our staff is always great to hear. We strive to ensure that all of our residents are happy and proud to call Neo Midtown their home. Please don't hesitate to give us a call if you need anything or have any questions.

Posted On: 6/22/2019

Great place to live. The only thing I wish we can change is the thicker floors/ceiling. I'm sure there is a reason everything is made the way it is. So it's not a big deal.
By: Michael G.   
Source: Excel Read Property Manager's Response

Michael thank you for taking the time to post a review, Neo Midtown strongly believes in a sense of community with our residents and we are sorry that you have experiences some disappointment with noise above you. Be assured that we strive to provide our residents with a place they are proud to call home. Please let us know if there is anything you need or would like for us to take care of for you.

Posted On: 6/18/2019

very neat and well respectful know how to treat people the way they should be treated. very warm hearted and open to everyone with no discrimination
By: Dyrell B.   
Source: Excel Read Property Manager's Response

Dyrell thank you for the 5 star review! Excellent service is always our goal and i'm pleased that you have had a pleasant experience. We take great pride in managing our community with a very high level of detail and our customers' needs in mind.

Posted On: 6/18/2019

very neat and well respectful know how to treat people the way they should be treated. very warm hearted and open to everyone with no discrimination
By: Dyrell B.   
Source: MODERN MSG Read Property Manager's Response

Dyrell thank you for the 5 star review! Excellent service is always our goal and i'm pleased that you have had a pleasant experience. We take great pride in managing our community with a very high level of detail and our customers' needs in mind.

Posted On: 6/17/2019

na
By: Lohit Pratap Singh   
Source: SURVEY Read Property Manager's Response

Dyrell thank you for the 5 star review! Excellent service is always our goal and i'm pleased that you have had a pleasant experience. We take great pride in managing our community with a very high level of detail and our customers' needs in mind.

Posted On: 6/15/2019

I love living here, no complaints. The leasing office should be more attentive, though. They don't seem to care. There was a storm and an outage a couple of days ago and they were nowhere to be found. Otherwise, amazing place to live.
By: Juan C.   
Source: MODERN MSG Read Property Manager's Response

Dyrell thank you for the 5 star review! Excellent service is always our goal and i'm pleased that you have had a pleasant experience. We take great pride in managing our community with a very high level of detail and our customers' needs in mind.

Posted On: 6/15/2019

I love living here, no complaints. The leasing office should be more attentive, though. They don't seem to care. There was a storm and an outage a couple of days ago and they were nowhere to be found. Otherwise, amazing place to live.
By: Juan C.   
Source: Excel Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/10/2019

no issues
By: Shivam Gulati   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/7/2019

Prompt and professional
By: Christopher Maxwell   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/7/2019

No note was left that someone entered my home or completed the work order!
By: Erin Jackson   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/7/2019

I put in the request for pest control and a day later, it said the order had been completed, when nobody ever came to my apartment.
By: Jade Richardson   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/6/2019

The service rep Ken was very efficient and personable.
By: Chisom Oraedu   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/5/2019

It was fixed
By: Dorothy Vannoy   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/4/2019

Kitchen sink faucet and garbage disposal 2 piece sink stopper not yet fixed.
By: Eugene Sapinski   
Source: SURVEY Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/4/2019

For the most part, we love living here. It's quiet, without a lot of little kids running around, screaming all day. Maintenance for any issues is resolved quickly. The outdoor area is well-maintained. Our only real issue are other dog owners not picking up after their pets, which isn't really on the apartment complex, but rather lazy owners. It's just gross to go to the dog park area and find it covered in dog poop when there are poop bags provided IN THE PARK.
By: Dorothy V.   
Source: MODERN MSG Read Property Manager's Response

Juan thank you for your feedback, we understand your time is valuable and we appreciate your comments. We do apologize for the inconvenience when the office closed during the storm, with the strong wind gusts knocking down trees and gutters we felt it was necessary to evacuate the leasing office due to the amount of glass it is surrounded by in order to keep our staff safe.. We did have maintenance available and out on property assisting and addressing any issues that did arise. Anytime the leasing office is closed you can still get a hold of us by calling the office and pressing 2. We are always available for our residents.

Posted On: 6/4/2019

For the most part, we love living here. It's quiet, without a lot of little kids running around, screaming all day. Maintenance for any issues is resolved quickly. The outdoor area is well-maintained. Our only real issue are other dog owners not picking up after their pets, which isn't really on the apartment complex, but rather lazy owners. It's just gross to go to the dog park area and find it covered in dog poop when there are poop bags provided IN THE PARK.
By: Dorothy V.   
Source: Excel Read Property Manager's Response

Dorothy thank you for taking time to share your thoughts to help us improve the living experience for all of our residents. We appreciate your feedback, are listening and have already taken steps to ensure a top notch living experience for all of our residents.

Posted On: 6/3/2019

Na
By: Crystal Howard   
Source: SURVEY Read Property Manager's Response

Dorothy thank you for taking time to share your thoughts to help us improve the living experience for all of our residents. We appreciate your feedback, are listening and have already taken steps to ensure a top notch living experience for all of our residents.

Posted On: 6/2/2019

This place is awesome! I am divinely liking Valet Trash Service, I just wish it was 7 days in stead of 5 days a week. Lol. The club house is 2 stories and is spacious. It has a kitchen, shuffleboard, tv, commerce area, bathrooms, Amazon hub to receive packages and I can’t forget the gym, no more gym membership fees.
By: Kimberly W.   
Source: MODERN MSG Read Property Manager's Response

Dorothy thank you for taking time to share your thoughts to help us improve the living experience for all of our residents. We appreciate your feedback, are listening and have already taken steps to ensure a top notch living experience for all of our residents.

Posted On: 6/2/2019

This place is awesome! I am divinely liking Valet Trash Service, I just wish it was 7 days in stead of 5 days a week. Lol. The club house is 2 stories and is spacious. It has a kitchen, shuffleboard, tv, commerce area, bathrooms, Amazon hub to receive packages and I can't forget the gym, no more gym membership fees.
By: Kimberly W.   
Source: Excel Read Property Manager's Response

Kimberly thank you for taking the time to provide us with your feedback. Your input is valuable and because of your feedback we are able to provide even better customer service coupled with a more enjoyable place to call home. We greatly appreciate your compliments regarding our property and amenities. We will continue to provide this level of customer satisfaction and hope you will continue to voice your opinions.

Posted On: 6/1/2019

Amazing place, with the best leasing staff in DFW. Everyone seems so happy to be here. Eddie and Michele are the sweetest ladies ever. Pool is salt water and the work out facility has free weights, so it would be 6 stars if i could.
By: Roger C.   
Source: Excel Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 6/1/2019

Amazing place, with the best leasing staff in DFW. Everyone seems so happy to be here. Eddie and Michele are the sweetest ladies ever. Pool is salt water and the work out facility has free weights, so it would be 6 stars if i could.
By: Roger C.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/31/2019

Response time from request to repair was less than one day.
By: Mark Meadors   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/31/2019

We just moved in yesterday and our experience has been great so far! The apartment exceeded our expectations and the staff was very helpful.
By: Alicia K.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/30/2019

Friendly stafff, location is great and great facelities in the apartment. Near to highways, mall and restaurants. it’s wonderful place to live. I love this apartment.
By: Megha J.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/29/2019

Good!
By: Amirali Virani   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/29/2019

I’m at my one year renewal and I love living here! The neighbors are (mostly) quiet and friendly and the staff is very helpful. Also very pet friendly!
By: Heather P.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/28/2019

Loving the new apt. Very spacious and the staff has been awesome! Julie has been very helpful with all our questions. We have already enjoyed the pool and lounge area very much
By: Kathleen B.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/23/2019

David did an excellent job addressing all the needs in our unit
By: Muhammad Khan   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/23/2019

Went above And beyond
By: Richard Hachar Jr   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/23/2019

Great and fast
By: Sebastian Suarez   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/23/2019

Great work!
By: Samantha Summerville   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/22/2019

2 minor issues upon move in were both taken care of quickly. Thank you.
By: Travis Brackeen   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/22/2019

Gate was fixed the same day I requested it to be fixed.
By: Wade Maskowitz   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/21/2019

Very clean space ready for move in
By: Nicholas   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/21/2019

Great and works now
By: Conner Ayers   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/21/2019

Have been here for 10 days or so, but I am already loving it, nice gym, well-lit hallways, parking seems a bit of problem, if that is solved I would give 5/5
By: Sastry C.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/21/2019

Has been an awesome experience so far, love the amenities and the general conditions around, the apartments are spacious and the lighting around is perfect
By: Padma Sri Priya B.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/16/2019

Quick work. Thanks!!
By: Jerome Miron   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/14/2019

Leasing office does a good job keeping residents informed of upcoming events. Quick to respond to maintenance requests/other one-off issues.
By: Chisom O.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/13/2019

Very cordial
By: Brenda Blay   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/8/2019

Very Friendly and Professional
By: Edwin Young Jr   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/3/2019

Neo has been a great home. We recently resigned the lease and Julie in the admin office has been amazing with helping us through the process!
By: Andrew B.   
Source: MODERN MSG Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 5/2/2019

Professional and prompt
By: Brandese Spiller   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/26/2019

Everything was well part together
By: Rhonda Stanton-Williams   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/26/2019

Michelle Sanders is awesome! Maintenance team is great. I will miss them.
By: Lamonica Wooten   
Source: GOOGLE PLACES Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/25/2019

It’s not fixed. The door slams shut shacking my apartment and waking me up all hours of the night.
By: Sharon Bertrand   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/25/2019

The company and the leasing agent was very nice the apartment is terrible they are bugs in roaches everywhere I was unable to sleep there. There were still stop that from the past Tenet. Absolutely disgusting
By: Amber   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/23/2019

Explained how the issue happened and promptly fixed it
By: Ashanti Moore   
Source: SURVEY Read Property Manager's Response

Roger thank you for the 5 star review! Your compliments regarding the staff are always great to hear. We are so excited that you have chosen Neo Midtown to be your new home.Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/21/2019

I’ve been living at Neo Midtown for three years with no significant issues. The apartment staff have been friendly when handling any issues that have come up.
By: Rianna C.   
Source: MODERN MSG Read Property Manager's Response

Rianna, thank you for taking the time to post a review, It is because of residents like you that we are able to continue to provide exceptional service at our community. Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/19/2019

Unsafe, constant break-ins weekly, vehicles stolen, broken into weekly, office computer robbed 4+ times. Property manager has poor security. Police do not respond to apartment calls. After living and working here for just under a year, I would never recommend anyone Live here. With over 15+ break ins, vehicle robbery, gunshots, and a gentleman exposing himself to tenants. These are a few of the things you WILL encounter here. They happen literally on the weekly. Good luck calling the police. I was a courtesy officer for the Apartments and when the police was called, I can't recall a time they ever came. The property manager chooses which tenants to enforce policies against and who to let constantly break the rules with no repercussion. I was not the greatest at maintaining my own apartment and did have a dog nibble on the baseboards and chew on a curtain. I am more than willing to pay for these items and own up to my responsibilities but the property manager has not given us an opportunity to pay, and has sent our bill to a debt collector! Prior to posting this complete review, the property manager had the audacity to text me personally about the one star rating and threatened to post pictures of my apartment and items we owe. I highly encourage her as I have nothing to hide. I am a responsible adult and have no shame in taking responsibility for things I am RESPONSIBLE for!
By: Nate Maique   
Source: GOOGLE PLACES Read Property Manager's Response

Rianna, thank you for taking the time to post a review, It is because of residents like you that we are able to continue to provide exceptional service at our community. Please don't hesitate to contact the office if you have any additional feedback or need anything.

Posted On: 4/17/2019

Nice pool,gym and atc.but all the television no remote control ,the connection in gym not working everything nice but my family I can't invite because you can't use the facilities
By: Jovie R.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/16/2019

really good as always
By: Shivam Gulati   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/15/2019

My bathroom sink stopper would not work properly and there was water dripping under the sink. I sent in a maintenance request in the morning and by the afternoon it was fixed to my satisfaction.
By: Andrea Canavan   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/12/2019

Please refer to my other responses
By: Don Fontana   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/11/2019

Responses in a timely manner and did what needed to be done.
By: Zachary Knotts   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/11/2019

I have lived here for about 3 years. I like that the packages arrive in the package center. It is very convenient and easy. I also like using the grill and the pool during the summer. I wish there was more giveaways or engagement around the community. There is plenty of parking available and I feel safe where I am. I am hoping to move to a larger 1 bedroom soon!
By: Kelly Y.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/10/2019

They took action immediatelly.
By: Daniel Jimenez   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/10/2019

I’ve absolutely loved my time at Neo Midtown. Never had any issues with the office, bugs/pests, great price, and friendly office and maintenance staff. Definitely staying here for the foreseeable future.
By: Muhammad K.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/10/2019

I’ve lived here for a year and a half. Our A/C unit has gone out 4 times. Every time they have came to fix it that night. Tonight they’ve left me waiting for almost 3 hours to say 80 in an apartment is not top priority to them. 1. Why is the A/C going out that many times in the first place. And 2. Someone should be on sight and be able to fix this. Or. Have someone who can put us in a hotel room for the night. Not to mention our car has been broken into twice since we lived here. And Neo did nothing about it. They don’t have any cameras in the garage and wouldn’t even offer up paying for designated parking spot in the only lit up garage. I normally never leave reviews on places but I am officially irritated and very unhappy with this apartment. Oh and, the A/C in the gym in the apartment has been out for the past few weeks so enjoy working out in a 85 degree apartment. As someone who works in customer service, I am very upset with how these situations have been handled. They do not care about their tenants. And if you call for any information, unless you’re talking to a manager, they don’t know anything. I’ve called multiple times asking about something and they are never aware or knowledgeable about the property.
By: Jessie Wood   
Source: FACEBOOK Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/10/2019

Staff is very sweet & very responsive. Great maintenance service & pest control. Such a clean & quiet community. Love the lounge & pool area.
By: kuku*@*.com   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/9/2019

Moving is extremely stressful and taxing, you guys did great with keeping in communication with me about my paperwork; even when one of you guys were off work, another agent stepped in and helped me get all my paperwork in order.
By: Rebecca   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/9/2019

Cory and company were great
By: Amirali Virani   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/9/2019

I am a new resident, however so far my experience has been good. I am happy with the leasing staff and my apartment. The only thing I would change is slightly bigger parking spaces. It can be difficult to park sometimes in the garage.
By: Anthony B.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/5/2019

Office staff is friendly, knows you by name, and had everything ready for my move in date. They communicated effectively and made each step easy and pleasant.
By: Latisha   
Source: SURVEY Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/3/2019

Lovely apartment with great price.......The front office people are very helpful and always smiling.....I’m very happy to be in this beautiful apartment.
By: Freedom I.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 4/1/2019

Great community, awesome administration and staff . Very quiet place, peaceful and secure. The apartments modern, fresh and clean. I love to live here.
By: Rafael D.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 3/30/2019

I lived in this place for 4 years .. Believe me, I know what I am talking about .. this place was called Sant Rafael before .. the manegement were lovely people and the services was excellent .. I moved from 1 b apt. To 2 b apt. After one year because I loved this place .. then Fairfield took over this place changed the name to Neo Midtown ( Neo !! ) and turned it to a very bad place especially with the new Property Manager in charge .. the services dropped down, all access doors not working properly , garage gate broken most of the time , awful valet trash service (mandatory carge for it $27/month) and they dont work 2 days a week ?! ( what I suppose to do with my trash during those days !) And ofcourse they dont pick up trash on holidays ..cold weather .. hot weather !! Put keep charging you for th service ... my Rent supposed to be $1625 / month .. but with the extras they were adding I end up paying $ 1750 !! They dont put any security cameras in the parking areas so there was a car break in every week ... After I spent a fortune at this place for 4 years , I left my apartment recently and they send me an invoice of $ 3200 for repairs ?! They put all kind of repairs that can come to your mind , though we have left the apt. In a very good condition .. ofcourse there was some normal tears and wears !! We stayd there for 3 years !! Come on !! Do you want to get it back brand new ?! And they have added a damages that we can never tell who caused it ?! To make long story short .. if you would like to be ripped and have a bad housing experience ... Neo Midtown is your best choice .. Good Luck ......
By: Wesam Nor   
Source: GOOGLE PLACES Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 3/30/2019

Over priced .. very bad customer service .. especially the property manager !!
By: Sam Norallah   
Source: GOOGLE PLACES Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 3/28/2019

The best place to be at! Perfect parking space, lots of amenities and gym. The house is well maintained and leasing office is also very friendly. Best part is Amazon hub
By: Tanvi S.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 3/28/2019

Our experience at Neo Midtown has been a wonderful experience. The apartment is very cozy and really feels like a real home. Neighbors are friendly and never have any problems here. I highly recommend this community.
By: Oscar R.   
Source: MODERN MSG Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.

Posted On: 3/20/2019

By: Paulo Henrique dos Santos   
Source: GOOGLE PLACES Read Property Manager's Response

Jovie thank you for the 5 star review! We strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. We continue to put out remotes but they seem to disappear, we are working on a more permanent solution so they are attached to the location of the TV or the TV themselves. Additionally you are welcome to have up to two guest with you in most all of the amenity areas at anytime the facilities are open and most are 24 hours. The pool is the only area which guest need to have a wristband, which is due to the occupancy limits. We do try to restrict it since we only have 2 pools and more residents than the occupancy limits allow on each of the pools. Feel free to give us a call if you any additional questions or concerns, we are here to help.